Help_Topics

Add an alert contact to a single service

You can add an Alert contact to a single service as follows:

  1. Click on the name of the service you want to update. You can do this either from the Dashboard or the Services window located on the left-hand side of the Services tab page.
  2. Click on the Settings sub-tab for your service.
  3. In the settings menu, click on Alert Contacts to load the contact configuration area.
  4. There are four areas where you can add your contact information: Diagnostic/Warning Email Contact, and Alert Escalation Level 1, 2, or 3.
    • To add an email, type the email address into the field next to the Add Email button. Click the button to add the email to the list
    • To add a group of contacts, select the group from the drop-down menu next to the Add Group button. If no groups have been configured, the menu will be empty. See the instructions in Create_or_modify_a_contact_group for adding a contact group. Click the Add Group button to add the group to the list of contacts.
    • To add an SMS/Voice contact, select the contact from the drop-down menu next to the Add SMS/Voice button. If no SMS/Voice contacts have been configured, the menu will be empty. See the instructions below for adding an SMS/Voice contact. Click the Add SMS/Voice button to add the contact to the list.
  5. Repeat step 4 for each contact you would like to add.
  6. Click the button at the bottom of the screen.

See also

About_alerts
Add_an_alert_contact_to_multiple_services_simultaneously
Configure_alerting_options
Create_or_modify_a_contact_group
Ensure_Webmetrics_emails_are_not_flagged_as_spam
Paid_alert_contacts
Stop_receiving_alerts
Test_alert_settings