Add an alert contact to multiple services simultaneously

To add a contact to several services at once, you can do the following:

  1. Click on the Services tab, which will bring up the Manage Multiple Services tabs.
    • You can also load this area by clicking on the Manage Multiple Services link in the Services window, which is located on the left-hand side of the Services tab page.
  2. Click on the Global Alert Contacts sub-tab. You should see the All Services list.
  3. From the All Services list, click the check-box next to the services you want to add alert contacts for.
    • Click the check box in the blue heading bar to select all services.
  4. Click the Edit Alert Contacts button. You should see the Add Contacts area.
  5. In the Add Contacts section, from the Add To Level drop-down menu, select the level you wish to add contacts to.
  6. Add the contact as follows. Once it is added, verify it appears in the Contacts To Add area.
    • To add an email, type the email address into the field next to the Add Email button. Click the button to add the email to the list.
    • To add a group of contacts, select the group from the drop-down menu next to the Add Group button. If no groups have been configured, the menu will be empty. See the instructions in Create_or_modify_a_contact_group to add a contact group. Click the Add Group button to add the group to the list of contacts.
    • To add an SMS/Voice contact, select the contact from the drop-down menu next to the Add SMS/Voice button. If no SMS/Voice contacts have been configured, the menu will be empty. See the instructions in Paid_alert_contacts to add an SMS/Voice contact. Click the Add SMS/Voice button to add the contact to the list.
  7. Repeat step 6 for each contact you would like to add.
  8. Click the Update button to save the contacts.
  9. Repeat steps 5-7 for each level you need to modify.

See also