Help_Topics

Interpret the Dashboard statistics

The Dashboard tab provides a snapshot of all of your services and provides account management tools.

Click anywhere in the blue column bar to add, hide, or customize columns:

Today's Recent Errors

If one or more of your services has incurred an error, you will see the Today's Recent Errors section.

Click the service name to open the Detailed Log window.

Click to annotate an error, which will appear as a table under graphs and reports.

Click to hide the error.

Groups, Services, and Status Lights

The Dashboard is organized by groups. A group is a collection of one or more services. In the example shown below, there are two groups: URL Monitors and Transaction Monitors.

Please reference Grouping_and_Nesting_Performance_Information for more information about service groups.

You will also see in the example above that there is a Status column with small status lights and status indicator bars. These visual indicators provide you with a quick status update of all your services. There are several different colors of status lights that can potentially appear on the Dashboard:

  • A green status light indicates that the last three samples taken were successful.
  • A yellow status light indicates that of the last three samples taken, the most recent sample was successful, but one or both of the others was not successful.
  • A red status light indicates that the last sample was not successful.
  • A grey status light indicates that the service was recently toggled on and there are no samples available at this time. After the first sample is taken, this indicator is replaced with a green, yellow, or red status light as appropriate.
  • A calendar and clock icon in place of a status light indicates that the service is in a maintenance window.
  • The text in place of a status light indicates that the service has been toggled off.

The status indicator bar shows the status of all the services together, based on what the individual services' status lights show. In the example above, all the services have green status lights, so the status bar is all green. However, this status indicator bar represents five services with green status lights, one service with a yellow status light, and one service that is either toggled off or has a grey status light.

Last Sample/Last Error and Load Time

The Last Sample and Load Time columns display information about the most recent sample and the average performance for the day.

The Last Sample/Last Error column displays the time of the most recent sample taken, and the time of the most recent error since midnight in the local time zone. In the example above, there have been no errors, so the Last Error information is not available. If there have been recent errors, the entry looks like this: . The error time is a link to a diagnostic error trace which may help to pinpoint any possible issues. Up to three of the most recent errors also appear in the Recent Errors section at the bottom of the Dashboard.

Under the Load Time heading there are two columns: Last Sample and Today's Avg. Last Sample displays the total URL load time or transaction time for the most recent sample. If the load time performance objective has been set, that is listed underneath the most recent sample's load time, for comparison. If no performance objectives have been set, a link appears underneath the most recent sample's load time. Click on this link to set the performance objective, if desired. Please see Set_performance_objectives for more information.

The Today's Avg column shows the average of all the samples taken for the current day since midnight in the local time zone. This, too, either displays the performance objective if it has been set, or contains a link to set the objective, if desired.

Uptime

The Uptime columns show the uptime for each service on a rolling daily, 7-day, 30-day, 90-day, and 365-day basis. As with the Last Sample and Today's Avg Load Time columns, these columns display the uptime performance objective, if it has been set, or a link to set it. Columns which do not have enough information to make an uptime calculation simply display a dash. In the sample below, the service is either meeting or exceeding all of its defined objectives.

Last 20 Samples

The Last 20 Samples mini-graph is dynamically updated with each new sample and displays a quick snapshot of the most recent performance, graphed against the load time performance objective, if it has been defined.

In this example, all of the 20 most recent samples were well below the set objective, which is displayed as the grey horizontal line at the top of the graph. If any errors occurred within the last 20 samples, that portion of the graph would be drawn with a red line instead of a green line.

When the service is in a maintenance window, the text is displayed instead of the Last 20 Samples mini-graph.

See also

Add_a_service
Create_additional_logins
Grouping_and_Nesting_Performance_Information
Set_performance_objectives
Set_up_maintenance_windows
Toggle_services_on_or_off