Help_Topics

Specify monitoring agents

The GlobalWatch network is constantly expanding to include new cities around the world to help gather performance data for your site. You may edit the your services' monitoring agents any time.

Note: Visit and subscribe to the RSS feed at http://updates.webmetrics.com/ for a continuously updated list of Webmetrics agents and IP addresses.

You can edit the monitoring agents for a single service or for multiple services.

To edit a single service's monitoring agents

  1. Click the name of the service from either the Dashboard or Services tab.
  2. Open the Settings sub-tab.
  3. Click Monitoring Agents.
  4. The Configure Monitoring Agents page includes an interactive agent map and three lists: Baseline Agents, Additional Agents, and Excluded Agents. Click map pin icons or use and to move agents from one list to another. You can specify up to four baseline agents, and any number of additional agents. As new agents are added to the GlobalWatch network, they are initially added to the Excluded Agents list (and appear on the agent map with inactive map pins); you may move them to the other agent lists at any time.
  5. Click Update Agents to save changes, or click Go Back to return to the Settings page without saving.

To edit multiple services' monitoring agents

  1. Open the Services tab to access global settings  (equivalent to opening the Services tab and then clicking the  Manage Multiple Services link).
  2. Open the Global Settings sub-tab. The All Services window appears.
  3. Select the check boxes for the services you wish to modify in the All Services list. Select the check box in the blue heading bar to select all services.
  4. Click Monitoring Agents.
  5. The Configure Monitoring Agents page includes an interactive agent map and three lists: Baseline Agents, Additional Agents, and Excluded Agents. Click map pin icons or use and to move agents from one list to another. You can specify up to four baseline agents, and any number of additional agents. As new agents are added to the GlobalWatch network, they are initially added to the Excluded Agents list (and appear on the agent map with inactive map pins); you may move them to the other agent lists at any time.
  6. Click Update Agents  to save changes, or click Go Back to return to the Settings page without saving.

See also

Filter_Webmetrics_traffic_from_my_web_server_logs
Run_a_traceroute_from_a_Webmetrics_agent_to_a_site
Set_up_Baseline_Agents
Understand_the_performance_of_my_site_from_particular_cities